How to Communicate with Your Customers Effectively on All Your Distribution Channels
https://ift.tt/2R5QkDM As a business owner, you need to communicate with many people on a daily basis. You’re used to delegating tasks to your employees and dealing with merchants, accountants, lawyers, bankers, and everyone else who makes your operation possible. Communication skills are also important in your personal life. You need to manage the relationships with your family and friends while running a company at the same time. But how well are you communicating with your customers? Effective customer communication is the backbone of your business. Your ability to communicate can make or break your marketing campaigns and determine whether you can optimize the customer experience . You could have a great product, service, or promotion, but if you can’t communicate these things to your customers, your business could struggle. The Internet has made it possible for brands and consumers to contact each other from virtually anywhere at any time. You need to recognize this reality...